Q: Why do we need some documents for verifying?

Posted Time: Dec 06,2017 Aa

A:To make sure this is your account, we may need you to send us 2 color photos of your government-issued ID card & Credit card for the payment holding in your hand. 
Your ID should include:
1. Your name
2. Your birthday
3. Your photo
Your credit card should include:
1. Your name
2. Expiration date
3. Last 4 numbers
You should also reveal your face in the photo.There are 3 ways you can send the documents:
1. Upload by yourself (Recommended). The documents we need can be uploaded when you enter the order tracking page. Please click
2. Live chat. If you receive an e-mail saying that we need some documents, you can simply come to our live chat, send the documents to our customer representative and we will deal with it right away.

3. E-mail. You can send the documents as the attachment of the e-mail simply by replying the one we sent you. Our e-mail is: cs-support@fifacoinsbuy.com






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